| １． |
授業の内容（Course Description） |
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By the end of this course you will be able to assist customers in a variety of travel needs. You should be able to describe, ask/answer questions related to tour information, bookings, group tour destinations, receiving and giving information about flight reservations, and assist customers at the airport. Individual, partner, and work-group speaking activities practice the sounds and language you have learned or other language you know. Video and audio are a part of in-class learning.
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| ２． |
授業の到達目標（Course Objectives） |
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This course will help you express English as a Service Industry Professional in a clear and pleasant sounding voice. Activities focus on real-world situations. You will learn specialized vocabulary and develop the rhythm of spoken English. Students learn through a combination of small group, partner, and individual practice. This is a maximum speaking opportunity course.
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| ３． |
成績評価方法（Grading Policy） |
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Tests = 30% Assignments = 20% Participation = 50%
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| ４． |
テキスト・参考文献（Textbooks) |
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『Travel English』 by Fujita Reiko
Published by Macmillan Language House ISBN 978-4-7773-1435-5
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| ５． |
学生への要望・その他（Class Requirements） |
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Textbook and dictionary are required every class.
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| ６． |
授業の計画（Course Syllabus) |
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【第１回】
Looking over the course.
【第２回】
May I help you?
【第３回】
Tour Information
【第４回】
When would you like to leave?
【第５回】
Taking a Holiday Booking
【第６回】
One of my group members is sick.
【第７回】
Midterm Test
【第８回】
Taking your group to destinations-Tour Escort
【第９回】
Welcome to Japan!
【第10回】
Guiding your customers
【第11回】
Would you spell out your name?
【第12回】
Receiving Flight Reservations
【第13回】
Yes, we can change your flight
【第14回】
At the Boarding gate
【第15回】
Final Term Test
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