Service・Management I
TeachersOZAWA, Kenichi
Elective, CreditsCompulsory Elective  2 credit [Department of Tourism Management]
 Syllabus NumberMAN-228

Course Description

In this lecture, we describe the inherent nature of services, that is, the fundamental nature that derives from the impossibility of stock. The property of service makes it difficult to explain services.The purpose of the lecture is to encourage students to understand that various ploblems arise from the properties of services through the theoretical explanation of various propereties of services. By takng this lectute, students will be able to discover and solve problems related to services.